Diminished value rules differ by state and can change. The state-law examples below are limited to the jurisdictions named in the cited sources; recovery is not guaranteed.

When another driver causes a crash, state law may allow you to seek diminished value from that driver’s liability insurer. A standard first-party collision claim generally addresses covered physical damage; whether it also pays for post-repair loss of market value depends on the policy and applicable state law. No nationwide rule guarantees recovery or a specific amount.

Key Findings

  • North Carolina appraisal rule: N.C. Gen. Stat. § 20-279.21(d1) provides an appraisal process when coverage liability is not disputed, the claimant and insurer disagree about the vehicle’s loss in fair market value, and the difference between their estimates exceeds the lesser of $2,000 or 25% of the vehicle’s pre-accident fair-market retail value. Either side may make a written demand.
  • Texas position: Texas Department of Insurance Bulletin B-0027-00 (April 6, 2000) says a first-party insurer is not obligated to pay diminished value under the standard Texas policy described in the bulletin when a vehicle is completely repaired to its pre-damage condition. It also says loss of market value may be payable in certain third-party liability and uninsured/underinsured motorist claims.
  • Washington proposed settlement: Law360 reported on June 17, 2026, that a federal court had preliminarily approved a proposed settlement of about $8.8 million in Hardy v. State Farm Mutual Automobile Insurance Company, a case involving alleged diminished-value payments under underinsured motorist coverage. The settlement report is attributed to Law360; preliminary approval is not a final ruling on liability or a nationwide rule.

Who pays diminished value after a not-at-fault accident?

Where state law allows recovery, diminished value may be pursued as a third-party property-damage claim against the at-fault driver’s liability insurer. A standard claim under your own collision coverage generally addresses covered physical damage; whether the policy also pays for post-repair loss of market value depends on its wording and the applicable law. A diminished value claim is separate from the repair bill: it concerns the possibility that a vehicle may be worth less on the resale market after an accident is reported, even after repairs.

Diminished value is commonly measured by comparing a vehicle’s fair market value immediately before the crash with its value after repairs. If the other driver has no insurance or insufficient coverage, uninsured or underinsured motorist property-damage coverage may be relevant in some state and policy situations. Do not assume that this coverage applies automatically; check the specific policy and state rules.

$2,000North Carolina appraisal trigger: estimate gap exceeds the lesser of $2,000 or 25% of pre-accident fair-market retail value
25%Percentage side of the North Carolina trigger
$8.8MApproximate proposed settlement reported by Law360 in Hardy v. State Farm

How do state rules change whether you can recover?

The rules differ by state and by the type of claim. North Carolina’s statute sets out a specific appraisal process for qualifying disputes. Texas’s insurance department has separately stated its position on first-party diminished-value claims under the standard policy described in its bulletin.

First-party claim
Your own insurer Rarely pays
Texas Department of Insurance Bulletin B-0027-00 (April 6, 2000)
The Texas Department of Insurance says the standard Texas policy described in the bulletin does not obligate an insurer to pay first-party diminished value when a vehicle is completely repaired to its pre-damage condition. The bulletin also says an insurer may be obligated to pay loss of market value in certain third-party liability claims and under uninsured/underinsured motorist coverage. This is a Texas-specific agency position, not a nationwide rule.
Third-party claim
At-fault driver’s insurer Possible recovery
Virginia Code § 46.2-1600 defines “diminished value compensation” within its salvage-vehicle chapter.
The section defines the term as compensation paid to a third-party vehicle owner, in addition to repair costs, for reduced vehicle value due to damage. It is a definition within that chapter, not a nationwide rule or a stand-alone claim procedure.

North Carolina appraisal process

  • North Carolina: When coverage liability is not disputed and the parties disagree about diminished value, N.C. Gen. Stat. § 20-279.21(d1) provides an appraisal process if the difference between their estimates exceeds the lesser of $2,000 or 25% of pre-accident fair-market retail value. Either side may make a written demand.

Texas first-party claims

  • Texas: The Department of Insurance says the standard policy described in Bulletin B-0027-00 does not require payment of first-party diminished value after complete repairs to pre-damage condition. The bulletin notes that other claim types, including certain third-party and uninsured/underinsured motorist claims, may involve loss of market value.

Check how your state handles diminished value claims

Your state insurance department can tell you whether diminished value is recognized and whether it is handled as a first-party or third-party claim.

GET YOUR CAR INSURANCE QUOTES

What should drivers do now if they want to pursue diminished value?

First, confirm that the other driver was at fault and that you have their insurance information. Second, check your state’s rules. Your state insurance department’s website or a call to its consumer services line can tell you whether diminished value is recognized and whether it is handled as a first-party or third-party claim.

Document everything
Evidence matters
Keep repair invoices, before-and-after photographs, and any appraisal reports. Disputing a total-loss settlement offer is a separate process from pursuing diminished value.
Make a written demand
Specificity helps
Identify the diminished value amount and explain how you calculated it. If the insurer’s estimate differs from yours, ask for its valuation method and supporting information. An independent appraisal may provide additional evidence, but it does not guarantee payment.
Ask about appraisal or arbitration
State-specific process
If the insurer disputes the amount, ask whether your state provides an appraisal process. North Carolina’s statute specifies one for qualifying disputes; do not assume the same procedure applies in every state.

Frequently Asked Questions About Diminished Value Claims

Can I file a diminished value claim if I was not at fault?

A diminished value claim may be available against the at-fault driver’s liability insurer when the applicable state’s law allows recovery. Your own standard collision coverage may not pay for post-repair loss of market value; coverage and available remedies depend on the policy and state law. In some circumstances, uninsured or underinsured motorist property-damage coverage may apply. Confirm the rules that apply to your state and policy.

How long do I have to file a diminished value claim?

There is no single deadline for every state or every claim. The applicable time limit may depend on state law, the type of claim, and any relevant policy or notice requirements. Check the deadline that applies to your situation promptly with your state insurance department or a consumer-law attorney.

The bottom line on diminished value claims

If you were not at fault, state law may allow you to seek diminished value from the at-fault driver’s insurer. Whether you can recover—and whether your own policy may respond—depends on applicable law, policy wording, coverage, and the facts. Check the rules for the relevant state and document your loss before pursuing a claim.

Diminished value claims are not guaranteed. A claim that may be available in one state or under one policy may not be available in another. For guidance specific to your situation, consult your state insurance department or a consumer-law attorney.


Disclaimer: This article is for informational purposes only and is not professional insurance, legal or financial advice. Rates, rules and deadlines vary by insurer, state and driver, and can change. Confirm details with a licensed agent, your insurer or your state department of insurance before making a coverage decision.

How We Verified This

We checked the official Texas, North Carolina, and Virginia sources listed below. The Washington settlement detail is attributed to Law360; we could not independently inspect the underlying court approval order or the official settlement website during this review. We did not survey all 50 states’ limitation periods or all insurance policy forms. Rules, deadlines, and coverage can vary by jurisdiction and contract.

Sources

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